Frequently Asked Questions

  • Where does the Segway tour begin?
  • Our Segway tour departs from inside of the Freight House Shops (large building across from Hard Rock Café) right beside the food court, in Station Square (Directions).

  • How early should I arrive for the tour?
  • Please show up 30 minutes early.

  • Who is the tour designed for?
  • Everyone! Family and friends, tourists, educational groups, and corporate organizations. Our Segway Personal Transporters make it fun and interesting to visit the golden triangle. (Ages 14 and up)

  • How difficult is riding a Segway?
  • The Segway i2 Personal Transporter is easy and fun to operate for anyone. Five gyroscopes, two tilt sensors, and elaborate software work synergistically to check your balance 100 times per second.

    Before starting your Segway tour, everyone is trained how to ride safely by our friendly Segway Pittsburgh tour guides. In a matter of minutes you’re gliding through our training course inside the mall. You’ll be zooming around in no time, enjoying your glide on the sidewalk along the streets of Pittsburgh.

  • What do your Segway Tours cost?
  • View our current schedules and prices HERE.

  • Do you offer group or corporate tours?
  • The Segway PT provides a fresh and innovative approach to team building:
    -Building trust
    -Improving communications
    -Enhancing teamwork
    -Increasing creativity

    If your are a team building organization looking to remain on the cutting edge, Segway Pittsburgh works closely with you to develop a unique experience while showcasing the city and the Segway Technology.

    With advanced notice, we are able to accommodate larger groups of up to 20 riders. If possible, tour routes and times may be adjusted by request.

    Contact Us [email protected]

  • What sights will we see on the tour?
    • Monongahela River
    • Allegheny Courthouse
    • Bridges
    • Allegheny River
    • Ohio River
    • Down Town Architecture
    • Cultural District
    • Point State Park
    • North Shore
    • Heinz Field
    • Fountains
    • Sculptures
    • Public Art
    • Gardens
    • Parks
    • Landmarks
    • Monuments
  • What kind of shoes are recommended?
  • All riders must wear a flat bottomed, closed-toe shoe or a sandal with a strap around the heel. *Anyone wearing an open-toe form of shoe is at a much higher risk of injury. If you choose to wear open-toe shoe, you do so at your own risk.

  • What happens if there is bad weather?
  • Our rain policy: “It rarely rains all day in Pittsburgh!” We will make a final decision one hour before tour times. If we need to, we will cancel and rebook a new tour time and date OR we may move the time to avoid the bad weather. We work closely with our clients to make any changes comfortable. We do carry ponchos in case we get a sprinkle while on tour. The Segway is waterproof, and we want you to be comfortable.

  • What is your cancellation policy?
  • Changes or cancellations must be made at least 48 hours prior to your scheduled tour. This is extremely important for weekend bookings, where payment is necessary for groups of four or more.

  • How can my charitable organization request tour donation?
  • Every year, Segway Pittsburgh donates hundreds of tours to non profit organizations. Donation requests can be mailed to:

    Segway Pittsburgh 4885-A McKnight Road Suite 288 Pittsburgh, PA 15237