Rules / Requirements / Restrictions

You MUST Arrive 30 minutes before the tour time

A payment must be made in order to confirm your reservation.

If you are booking online with a gift card / voucher, please call us to
confirm your spot(s) (412) 337.3941 

IF YOU DO NOT PAY ONLINE AT THE END OF YOUR BOOKING
OR CALL TO CONFIRM YOUR RESERVATION WILL NOT BE CONFIRMED.




1. Your are required to show up 30 minutes prior to scheduled tour time for check-in. We cannot hold a tour for guests running late.

2. Park in the East parking lot for the best rates.

3. All riders must wear a flat bottomed shoe with closed toe or a sandal with a strap around the heel. No flip-flops or shoes with heels. . ***Segway Pittsburgh will provide shoes if needed.

4. Kids under 18 require legal guardian present. If your kids aren’t 14, consider another awesome Pittsburgh tour

5. No pregnant riders, or riders with serious health conditions

6. You must have the ability to ascend and descend stairs, without the use of a handrail

7. You must have the ability to stand upright for at least 2 hours, without hunching over

8. Weigh between 100-260 pounds

9. Riders 70+ should fully assess overall physical health, & reconsider riding if necessary

10. Helmets are required, and are provided, however riders may bring own helmets, and any rider with a very large head should bring their own helmet

11. Lateral balance (ability to lean side to side)

12. If not accompanied by an adult, individuals under 18 must have release form signed off by a parent or responsible adult in the presence the tour guide.

13. Tour guides reserve the right to prevent riders from going on tour